| Channels |
| WhatsApp |
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| FB |
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| App |
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| PWA |
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| Voice Assistants(Amazon Alexa, Google Assistant, Apple Siri) |
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| Telegram |
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| Service Partner / Field Force App |
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| Integrations |
|
Limited |
Limited |
Custom Integration |
| Standard API |
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| Customization |
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Limited |
Yes |
| Reports |
Standard |
Standard |
Standard + 2 Custom Report |
Standard + 2 Custom Report |
| Menu Based Bot |
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| Campaign Manager |
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| WhatsApp Notification Manager |
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| Languages Supported |
1 |
1 |
1 |
Multiple |
| Additional Language Support |
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| Address Management |
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| Advanced Analytics |
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| Activity Reports |
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| Service Ticket Management |
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| Self Service Content Hosting - Videos / Documents |
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| Bot Designer (WhatsApp / FB Messenger) |
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| Bot Configuration Manager |
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| Recomendation & Workflow |
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| Loyalty & Reward |
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| Google Location Services with Contact number |
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| Events |
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| Rule based Alerts & Reminders |
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| Notes |
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| Hierarchy Management |
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| NLP |
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| Advanced NLP |
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| Custom API Integration & Support |
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| Dedicated Hosting |
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| Dedicated Account Manager |
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| Sandbox Environment |
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| Customized Dashboard |
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| Data Backup |
1 Month |
3 Month |
12 Month |
36 Month |
| Audit Logs |
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| IP Whitelisting |
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| S3 - Storage |
Upto 100 GB |
Upto 200 GB |
Upto 500 GB |
Upto 10,000 GB |
| Additional Storage |
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