Be the business today's customers love
Shed your traditional avatar with a millennial friendly conversational makeover to your brand experiences. Personalize and deepen your customer relationships to accelerate growth at scale.
Request a DemoCurated solutions to become a conversational business
Conversational Experience Hub
Provide your customers with a single place to manage all post-purchase experiences through personalized conversations.
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Conversational Commerce
Advise and assist your customers in realtime to personalize, simplify and quicken their purchase decisions.
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Conversational Support
Make it easy for your customers to get responses to queries and access to information, 24/7, through instant conversations.
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Give your customers experiences that matches their lifestyle
In today's conversational era your customers no longer prefer to visit websites, write emails or call helplines to talk to your brand. They prefer seamless and casual conversations, smart apps, natural voice services to get their things done.
NHANCE NOW tools help you shed outdated CX avatars and give your brand experience a fresh outlook that is more in sync with the digitally empowered lifestyle that your customers are used too.
The ultimate unified customer experience
In order to offer more services and make your customer's life easier you offer more interation touch points which actually makes it harder for them to interact with your business.
Using our conversational gateways or DX Cards you can bring together all these brand touch points and service offering onto a single place for your customers. Create unified experience hubs, that help your customers find whatever they need and for you to deliver all services over a single touch point.
The fastest and easiest way to talk to you
Millennials are perpetually time strapped. They are always on the lookout for the fastest channel to get what they need and the most convenient way to get it done. They expect every business to respect their sense of urgency and ease. Using our Bots, instant messaging channels and our app and mobile friendly DX Cards you can enable your customers to easily start real time conversations in times of need, skip the queue to access important information and complete transactions in the blink of an eye.
Build a personal relationship with each customer
When you talk to your customers just the way their friends would, you build deeper relationships with them and earn a bigger share of their trust. Our conversational tools enable you to have this deep level of personalization with customers on their most private channels, with contextually rich interactions. Craft personalized DX Cards or have friendly conversations over WhatsApp, Messenger and Alexa devices to support, guide and transact and earn meaningful loyalty.
Customer proof
"The key to increasing our life time revenue from our customers was having realtime conversations with them to help with instant answers to product related queries, smart recommendations and purchase fulfilment."
Mohd. WaseemChief - Customer Success, AE Tickets
Come along with all your favourite tools
We want you to leverage our platform with minimal changes to the way you work, hence we have made it easy to blend with your existing IT systems.
NHANCE NOW integrates smoothly and securely with all your business applications. Sync data, import and export content effortlessly between systems to simplify and improve every experience interaction.
Get best in class security & compliance
Hosting
Application and data hosted on Amazon Web Services, world's foremost cloud hosting service.
Encryption
All data transmission encrypted with AES, 128-bit key length.
Operational
Compliant with geography based data laws, network security protocols, data storage and redundancy, vulnerability scanning and patching.
Authentication
2 Factor Authentication, User Roles and Permissions.
We stay with you every step of the way
Team walkthroughs
Once you onboard with us, we will take your team through account setup, configurations, live demos and business use cases.
Dedicated support
Get a single point of contact and priority support channel access for seamless and uninterrupted support.
Knowledge hub
Free Access to blogs, whitepapers, webinars to receive tactical advise, understand trends to craft winning conversational strategies.
| Basic | Pro | Advanced | Premium | |
|---|---|---|---|---|
| Channels | ||||
| FB | ||||
| App | ||||
| PWA | ||||
| Voice Assistants(Amazon Alexa, Google Assistant, Apple Siri) | ||||
| Telegram | ||||
| Service Partner / Field Force App | ||||
| Integrations | Limited | Limited | Custom Integration | |
| Standard API | ||||
| Customization | Limited | Yes | ||
| Reports | Standard | Standard | Standard + 2 Custom Report | Standard + 2 Custom Report |
| Menu Based Bot | ||||
| Campaign Manager | ||||
| WhatsApp Notification Manager | ||||
| Languages Supported | 1 | 1 | 1 | Multiple |
| Additional Language Support | ||||
| Address Management | ||||
| Advanced Analytics | ||||
| Activity Reports | ||||
| Service Ticket Management | ||||
| Self Service Content Hosting - Videos / Documents | ||||
| Bot Designer (WhatsApp / FB Messenger) | ||||
| Bot Configuration Manager | ||||
| Recomendation & Workflow | ||||
| Loyalty & Reward | ||||
| Google Location Services with Contact number | ||||
| Events | ||||
| Rule based Alerts & Reminders | ||||
| Notes | ||||
| Hierarchy Management | ||||
| NLP | ||||
| Advanced NLP | ||||
| Custom API Integration & Support | ||||
| Dedicated Hosting | ||||
| Dedicated Account Manager | ||||
| Sandbox Environment | ||||
| Customized Dashboard | ||||
| Data Backup | 1 Month | 3 Month | 12 Month | 36 Month |
| Audit Logs | ||||
| IP Whitelisting | ||||
| S3 - Storage | Upto 100 GB | Upto 200 GB | Upto 500 GB | Upto 10,000 GB |
| Additional Storage | ||||