Provide frictionless onboarding to ease the customer's adoption of your product or service
A quick and easy start is the best way to welcome a customer and give them a sense of comfort. It sets the tone for all future interactions and is the single biggest factor in reducing product returns and acceptance of services. With Nhance now you can unify the core solutions such as on-boarding, activation & registration, recommendations; to make the onboarding stage simple and easy for your customers.
Product activation and registration is a tricky phase. It usually involves multiple entries in long forms. With NHANCE NOW you can make it a quick and convenient process which minimizes friction and helps customers to engage with the product instantly. It also helps you to gather critical customer information right at the start to personalize interactions.
Enable your customers to easily raise service requests, allow them to attach media files so you could have a better understanding of the problem or queries. Send instant updates on the progress of the service ticket which provides a sense of comfort to your customers.
Modern day customers want all their documents in one place. Provide lossless digital copies of documents (invoices, manuals, safety instructions, step-by-step guides) in a secure digital “Doc box”.
Our recommendation channel helps you to advice and guide your customers at crucial stages of their post-purchase journey. Our virtual assistance engine uses intelligent business rules to recommend the most appropriate action that is needed to be taken or suggestions that need attention.
Smart recommendations are the best way to show that you care and it also helps you to positively influence their decision making.
Basic | Pro | Advanced | Premium | |
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Channels | ||||
FB | ||||
App | ||||
PWA | ||||
Voice Assistants(Amazon Alexa, Google Assistant, Apple Siri) | ||||
Telegram | ||||
Service Partner / Field Force App | ||||
Integrations | Limited | Limited | Custom Integration | |
Standard API | ||||
Customization | Limited | Yes | ||
Reports | Standard | Standard | Standard + 2 Custom Report | Standard + 2 Custom Report |
Menu Based Bot | ||||
Campaign Manager | ||||
WhatsApp Notification Manager | ||||
Languages Supported | 1 | 1 | 1 | Multiple |
Additional Language Support | ||||
Address Management | ||||
Advanced Analytics | ||||
Activity Reports | ||||
Service Ticket Management | ||||
Self Service Content Hosting - Videos / Documents | ||||
Bot Designer (WhatsApp / FB Messenger) | ||||
Bot Configuration Manager | ||||
Recomendation & Workflow | ||||
Loyalty & Reward | ||||
Google Location Services with Contact number | ||||
Events | ||||
Rule based Alerts & Reminders | ||||
Notes | ||||
Hierarchy Management | ||||
NLP | ||||
Advanced NLP | ||||
Custom API Integration & Support | ||||
Dedicated Hosting | ||||
Dedicated Account Manager | ||||
Sandbox Environment | ||||
Customized Dashboard | ||||
Data Backup | 1 Month | 3 Month | 12 Month | 36 Month |
Audit Logs | ||||
IP Whitelisting | ||||
S3 - Storage | Upto 100 GB | Upto 200 GB | Upto 500 GB | Upto 10,000 GB |
Additional Storage | ||||