Shift from People First to Digital First Business.
Build human-less contact centers and stores on messaging
apps. With high performing Bots, designed and managed by Conversational Experts.
#HappyDigitalBusiness
Our Conversational Solutions.
Conversational BFSI
Turn financial & insurance transactions as easy as everyday messaging.
Conversational Commerce
Turn Messaging channels into digital stores to increase ease of buying.
Conversational Customer Care
Serve a million customers with a single virtual agent, round the clock.
Digital Self Service
World’s first digital card for post purchase customer engagement.
NHANCE NOW makes it easy for you to scale the digital branch of your customer engagement.
Conversational Business Cloud
The customer engagement control centre to manage the entire flow of digital consumer interactions from one place.
Experts Marketplace
Sure, there are all the tools. But we have also got the best conversational experts to help you build your digital business better. From better Bot design, conversation scripts, navigation flows, find an expert to get your job done.
- 80%Increase in quality of digital services.
- 24/7Availability of an expert to assist you.
Integration API and 3rd Party Application library with 1000+ tools.
We want you to leverage our platform with minimal changes to the way you work, hence we have made it easy to blend with your existing IT systems.
NHANCE NOW integrates smoothly and securely with all your business applications. Sync data, import and export content effortlessly between systems to simplify and improve every customer interaction.
Here is how some of our customers use NHANCE NOW to grow faster in the digital space.
Automate Customer Interactions
- Save costs by automating all interactions that don’t need human intervention.
- Save your customer’s time by enabling fast & responsive self service.
Switch From Offline to Online
- Create digital stores run by virtual agents to amplify revenue and pipeline
- Open 24/7 digital call centres, serviced by AI Bots.
Go Live On Messaging Channels
- Engage customers across multiple communication channels, instantly.
- Personalize interaction with every customer with live or automated conversations.
Get the best tactical advice, industry trends and actionable insights to help you craft winning conversational CX strategies
Actionable insights and proven tactics on how to scale your business with a strong millennial friendly CX backbone.
We have been featured in
| Basic | Pro | Advanced | Premium | |
|---|---|---|---|---|
| Channels | ||||
| FB | ||||
| App | ||||
| PWA | ||||
| Voice Assistants(Amazon Alexa, Google Assistant, Apple Siri) | ||||
| Telegram | ||||
| Service Partner / Field Force App | ||||
| Integrations | Limited | Limited | Custom Integration | |
| Standard API | ||||
| Customization | Limited | Yes | ||
| Reports | Standard | Standard | Standard + 2 Custom Report | Standard + 2 Custom Report |
| Menu Based Bot | ||||
| Campaign Manager | ||||
| WhatsApp Notification Manager | ||||
| Languages Supported | 1 | 1 | 1 | Multiple |
| Additional Language Support | ||||
| Address Management | ||||
| Advanced Analytics | ||||
| Activity Reports | ||||
| Service Ticket Management | ||||
| Self Service Content Hosting - Videos / Documents | ||||
| Bot Designer (WhatsApp / FB Messenger) | ||||
| Bot Configuration Manager | ||||
| Recomendation & Workflow | ||||
| Loyalty & Reward | ||||
| Google Location Services with Contact number | ||||
| Events | ||||
| Rule based Alerts & Reminders | ||||
| Notes | ||||
| Hierarchy Management | ||||
| NLP | ||||
| Advanced NLP | ||||
| Custom API Integration & Support | ||||
| Dedicated Hosting | ||||
| Dedicated Account Manager | ||||
| Sandbox Environment | ||||
| Customized Dashboard | ||||
| Data Backup | 1 Month | 3 Month | 12 Month | 36 Month |
| Audit Logs | ||||
| IP Whitelisting | ||||
| S3 - Storage | Upto 100 GB | Upto 200 GB | Upto 500 GB | Upto 10,000 GB |
| Additional Storage | ||||